| 01/16/2025 | Rakuten NEO | Product | Automation | AI-based IoT solution for automating space management in businesses. |
| 01/16/2025 | Rakuten AI Librarian | Feature | Business | Synthesizes documentation to answer customer questions quickly. |
| 01/16/2025 | Rakuten AI Agent | Feature | Business | Assists professionals in real-time customer service improvements. |
| 01/16/2025 | Rakuten AI Analyst | Feature | Business | Answers complex business questions with data and insights. |
| 01/16/2025 | Rakuten AI Platform Expansion | Feature | Business | Enhances telecom operations with AI for network optimization. |
| 01/08/2025 | AI And Network Automation | Feature | Automation | Automates deployment and security settings using AI technology. |
| 01/06/2025 | Rakuten AI | Product | Business | AI platform for marketing efficiency and customer experience enhancement. |
| 01/03/2025 | Rakuten Consumer and Enterprise AI Agents | Service | Business | AI agents for consumer and enterprise client applications. |
| 01/03/2025 | Rakuten AI Agents Platform | Product | Business | Platform for creating AI agents for various business tasks. |
| 12/20/2024 | Rakuten Link AI | Feature | Business | AI technology embedded in Rakuten Link app for user benefits. |
| 12/20/2024 | Semantic Recommendations | Feature | Business | AI-driven semantic recommendations in six Rakuten applications. |
| 12/20/2024 | Semantic Search | Feature | Business | AI-powered semantic search integrated into nine Rakuten services. |
| 12/11/2024 | Rakuten AI Assistant | Feature | Automation | AI connects Rakuten services for seamless user experience. |
| 12/06/2024 | Rakuten AI Assistant | Feature | Text | AI-powered assistant for personalized shopping, search, and conversation. |
| 11/16/2024 | Rakuten Link AI | Service | Text | AI Chat service using generative AI technology for customers. |
| 10/22/2024 | AI-Powered Customer Service Workflow | Feature | Business | Automates customer service responses using AI for efficiency. |
| 10/22/2024 | Rakuten AI Universal Concierge | Feature | Text | Enhances customer experience with multimodal AI search capabilities. |
| 09/14/2024 | AI Tools For Hotels | Feature | Automation | AI tools to enhance hotel efficiency and productivity. |
| 09/10/2024 | AI Simplified ID Verification | Feature | Security | AI simplifies ID verification process for Rakuten Mobile users. |
| 09/10/2024 | AI Character For Rakuten Card | Feature | Business | AI character developed to promote Rakuten Card services. |
| 09/10/2024 | AI Advertising Campaigns | Feature | Business | AI-driven campaigns for Rakuten Beauty and Rakuten Fashion Week. |
| 08/27/2024 | AI Swing Analysis | Service | Automation | Golf swing analysis powered by AI technology. |
| 08/10/2024 | Universal Concierge | Service | Miscellaneous | AI-driven service to discover Rakuten products, services. |
| 07/20/2024 | Kobo Content Management AI | Feature | Text | AI solution flags inappropriate content on Kobo. |
| 07/20/2024 | Viber Message Summarization | Feature | Text | Summarizes unread messages using AI technology. |
