eesel AI
ChatGPT over your Slack, Notion, Google Docs and more
Watch eesel AI in Action
Key Takeaways
- What it is
- ChatGPT over your Slack, Notion, Google Docs and more
- Pricing
- $1,000/month platform fee plus usage.
- Best for
- Efficient Sales Prospecting
- Content Creation Tools
- Comprehensive Data Analysis
- Rating
- 4.6/5
What is eesel AI?
eesel AI transforms business knowledge into an accessible, AI-powered oracle. It integrates seamlessly with tools like Slack, Microsoft Teams, and company websites to offer tailored chatbot services. This tool enhances knowledge base automation, ensuring secure data handling and easy access to company information, making it invaluable for effective communication.
eesel AI stands out by transforming complex organizational knowledge into an accessible, AI-driven oracle. Its expanded integration with essential communication tools like Slack, Microsoft Teams, Google Docs, and Notion, along with options for extensive customization, make it a versatile and crucial tool for modern businesses.
eesel AI impresses with its comprehensive approach to AI-driven knowledge management. With robust security features, expanded integration capabilities, and extensive customization options, it stands out as a premier tool for enhancing internal and external communications. The ease of use and supportive resources make it a valuable investment for businesses of all sizes. Its recent integration enhancements broadening its utility and application.
Who is Using eesel AI?
Marketing Professionals
For creating targeted content and SEO strategies.
Sales Teams
To capitalize on opportunities swiftly.
Business Analysts
For in-depth company data analysis.
SEO Specialists
To improve website ranking and analyze competitors.
Uncommon Use Cases
Educational institutions for student engagement strategies; Small businesses for market analysis and customer insights.
Key Features
Rating Breakdown
Pricing Plans
Free to start
- $50 free usage
- 2 free blog generations
- Every feature unlocked
- No credit card required
- Light tasks are free
Enterprise
$1,000/month platform fee plus usage.
- Dedicated solutions engineer
- Dedicated account manager
- Higher knowledge base limits
- SSO
- HIPAA
- BAA
- Signed cloud service agreements
Which eesel AI plan should you pick?
Start with Free to start to validate your workflows, then upgrade to Enterprise when you need higher limits, dedicated support, or enterprise controls.
Free to start
Good for evaluating eesel AI and handling light tasks without a platform fee.
Enterprise
Good for organizations needing dedicated support, higher knowledge limits, SSO, and formal security agreements.
eesel AI Use Cases
Automate helpdesk tickets
Connect a helpdesk, train an agent on documentation and past tickets, and enable ticket triggers.
Outcome: Routine support tickets can be answered, triaged, or escalated automatically.
Draft support replies
Install the Chrome Copilot extension and use connected knowledge to generate editable ticket replies.
Outcome: Agents get faster, more consistent response drafts while retaining human control.
Deploy a website chatbot
Connect knowledge sources, configure the chat experience, and embed the widget on a website.
Outcome: Visitors receive self-service answers without opening a support ticket.
Create an internal knowledge agent
Connect company documentation and make the agent available in Slack or another supported channel.
Outcome: Employees can search scattered internal knowledge conversationally.
Automate e-commerce support
Connect Shopify, WooCommerce, BigCommerce, or Magento so the agent can use catalog and order data.
Outcome: Customers receive automated product, order-tracking, and return assistance.
Workflow Ideas with eesel AI
Launch a helpdesk agent
- 1Connect the helpdesk and knowledge sources
- 2Train the agent on help-center content and past tickets
- 3Enable triggers and add Human in the Loop approval if needed
Set up human-reviewed Copilot
- 1Install the eesel AI Chrome extension
- 2Open a ticket in a supported helpdesk
- 3Review, edit, and send the suggested reply
Create an internal Slack agent
- 1Connect company documents and knowledge sources
- 2Create a knowledge agent
- 3Connect it to Slack for team questions
How eesel AI fits into your stack
Communication Tools
Fully integrates with Slack and Microsoft Teams, allowing for smooth internal communications and quick access to information within chat environments.
Document and Content Management
Links with Google Docs and Google Slides, facilitating the incorporation and retrieval of content directly within these platforms.
Project and Task Management
Connects with Notion, providing a fluid interaction between project management tasks and knowledge access.
Customer Support Platforms
Integrates with customer service software such as Zendesk, Intercom, Freshdesk, and ServiceCloud, enabling support teams to pull information swiftly and respond to customer inquiries more effectively.
Knowledge Management
Compatible with Confluence, enhancing the ability to manage and automate knowledge bases within a familiar framework for teams using Atlassian products.
Pros
- +Accelerated Sales Prospecting: Quickly identifies vital opportunities, increasing efficiency.
- +Integrated Content Generation: Streamlines the creation of various content types.
- +Deep Business Insights: Offers valuable data on company metrics and performance.
- +SEO Expertise: Enhances online visibility and competitive analysis.
- +CRM Integration: Simplifies CRM management, improving task execution.
Cons
- −Specialized Focus: Primarily designed for marketing and sales, which may only cover some business needs.
- −Feature Richness: The wide array of features might overwhelm some users.
Limitations & when to consider alternatives
Known limitations
- Website crawling limits. The crawler indexes up to 100 pages during the free trial and up to 500 pages on paid plans.
- Scanned image limitation. Files must contain selectable text; scanned images in PDFs may not work.
- No voice-call support. The help center explicitly says voice calls are not supported and are not currently planned.
- ERP is not supported out of the box. ERP connectivity requires a custom API add-on or a custom integration arrangement.
- Custom integrations may require a quote. Custom integrations are available by request and are quoted based on volume.
Look elsewhere when
- You need native iOS or Android apps.
- You need image-file understanding.
- You need a desktop installer.
- You need voice-call automation.
How to Use eesel AI
- 1
eesel AI Demo
Who is eesel AI For?
Support teams
AI agents resolve frontline tickets, while Copilot drafts replies for human review.
Regulated organizations
Copilot supports workflows where every response requires human review.
E-commerce teams
The e-commerce agent uses catalog and order data to answer product, order, and return questions.
Internal operations teams
Internal agents provide company knowledge through Slack and connected documentation.
Content teams
The Blog Writer agent researches and drafts content using connected knowledge and SEO data.
Frequently Asked Questions
Is there a free tier?
Yes. eesel provides $50 in free usage plus two free blog generations, with no credit card required.
How many users or seats can be added?
There are no stated limits on users or seats. Members can edit and customize bots, so the company recommends limiting access to necessary backend users.
Can eesel AI handle multiple languages?
Yes. Agents respond in the customer's language, and chat widgets can enable automatic translation.
How many pages can the website crawler index?
The crawler indexes up to 100 pages during the free trial and up to 500 pages on paid plans.
Can an agent process refunds?
Yes, when a Shopify integration is connected. eesel recommends Human in the Loop approval for refund actions.
Does eesel support voice calls?
No. The help center says voice calls are not supported and are not currently on the roadmap.
Community reviews
4 reviews from people who use eesel AI.
Sign in to leave a review for eesel AI.
Hélène REYDET
Amogh Sarda
Ivan Smirnov
Ivan S
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