Freed
Revolutionize healthcare documentation: AI scribe, real-time, HIPAA-compliant, EHR-integrated.
Key Takeaways
- What it is
- Revolutionize healthcare documentation: AI scribe, real-time, HIPAA-compliant, EHR-integrated.
- Pricing
- Freemium · $99/month
- Best for
- Transcription and Summary
- Custom SOAP Notes
- Self-Learning AI
- Rating
- 4.4/5
What is Freed?
Upon discovering Freed, I recognized its potential as a transformative tool within the healthcare sector. Freed is an AI Medical Scribe engineered to alleviate the documentation burden from clinicians. It transcends mere voice recognition, offering a comprehensive system that listens, transcribes, and writes medical documentation in real-time, including SOAP notes. The core objective is to enable doctors to focus on patient care rather than paperwork, achieved through HIPAA compliance, self-learning capabilities, and a user-centric design.
Freed's standout feature lies in its sophisticated self-learning capability, mirroring the adaptability of a human scribe. Its seamless integration with electronic health records (EHRs) and commitment to improving clinicians' work-life balance render it a compelling choice in healthcare technology.
Freed emerges as a comprehensive solution to the perennial challenge of medical documentation. It empowers clinicians to reclaim their time and focus on patient care, serving not merely as a tool but as a valued partner in healthcare delivery. With its self-learning AI and seamless EHR integration, Freed represents a significant step forward in handling administrative tasks with intelligence and sensitivity, making it an indispensable asset for modern healthcare providers.
Who is Using Freed?
Primary Care Physicians
Efficiently manage the high volume of patient documentation.
Specialists
Handle complex medical notes with ease, focusing on specialized care.
Clinic Managers
Streamline operations and reduce administrative overhead.
Medical Scribes
Assist in real-time patient interactions, enhancing efficiency.
Uncommon Use Cases
Medical students and trainees learn documentation best practices; Telemedicine providers optimize remote consultations.
Key Features
Rating Breakdown
Pricing Plans
Free Tier
Free
- Allows testing with 10 free visits to experience the tool
Freed Plan
$99/month
- The flexibility to cancel anytime
Group Plan
- Tailored for clinics or groups
- Featuring license management and organization-wide agreements
Which Freed plan should you pick?
Start with Starter for lighter documentation volume, choose Core for regular individual use, upgrade to Premier for EHR push and advanced workflows, and choose Groups for multi-clinician administration and collaboration.
Starter
Good for clinicians with lighter patient volumes who need up to 40 notes per month and specialty-specific templates.
Core
Good for individual clinicians who need unlimited note generation and the instant template builder.
Premier
Good for clinicians who need EHR Push, visit summaries, patient context, patient instructions, referrals, and coding support.
Groups
Good for clinics and multi-clinician organizations that need note sharing, Medical Assistant users, SSO, admin dashboards, centralized billing, and account management.
Freed Use Cases
Generate clinical SOAP notes
Capture an in-person or virtual patient conversation and let Freed produce a structured SOAP note.
Outcome: A reviewable clinical note is generated after the visit.
Push notes into an EHR
Open a browser-based EHR, launch Freed's extension, and use EHR Push to transfer the note into the patient chart.
Outcome: The note is transferred with fewer clicks and less copy-pasting.
Prepare for patient visits
Use visit summaries and patient context to review relevant information before a visit.
Outcome: Clinicians receive summarized prior context for follow-up care.
Create patient-facing documents
Generate patient instructions, referral letters, exception notes, and other post-visit documents.
Outcome: Common follow-up documentation is produced immediately after the visit.
Handle overflow and after-hours calls
Configure Front Desk with a clinic knowledge base and forward calls to the AI receptionist.
Outcome: Calls are answered and tasks are organized when staff are unavailable.
Workflow Ideas with Freed
Visit-to-SOAP-note workflow
- 1Select or add the patient and choose a template
- 2Capture the patient conversation
- 3Review and edit the generated SOAP note
EHR documentation workflow
- 1Install and sign in to the Freed Chrome extension
- 2Open the patient's chart in a browser-based EHR
- 3Review the note and use EHR Push to transfer it
Front Desk call workflow
- 1Create the clinic's knowledge base
- 2Forward overflow or after-hours calls to Freed
- 3Review the organized tasks and follow-ups
How Freed fits into your stack
EHR Compatibility
Integrates effortlessly with popular EHR systems via one-click integration.
Custom Template Creation
Enables clinicians to craft and utilize their note templates.
Secure Data Handling
Adheres strictly to data privacy protocols, safeguarding patient confidentiality.
Mobile and Desktop Use
Accessible across various devices to accommodate diverse clinical settings.
Pros
- +Time-Saving: Drastically reduces documentation time, allowing clinicians to focus more on patient care.
- +Increased Accuracy: Minimizes errors by utilizing standardized templates and guidelines.
- +Enhanced Productivity: Enables clinicians to see more patients or dedicate more time to each one.
- +Ease of Integration: Seamlessly integrates into clinicians' workflows with one-click EHR integration.
Cons
- −Adaptation Period: Clinicians may require time to acclimate to the AI's style and functionality.
- −Tech Dependency: Relies on the availability and reliability of technology during patient visits.
- −Learning Curve: The AI's initial learning phase may necessitate oversight and corrections by the clinician.
Limitations & when to consider alternatives
Known limitations
- Trial rather than a general free plan. The standard free access is a 7-day trial; regular individual subscriptions are paid.
- Clear audio is required. If Freed cannot capture a clear audio recording, it cannot reliably transcribe the visit or generate a SOAP note.
- Some advanced functions require desktop access. Freed recommends desktop for advanced editing, AI Chat, changing templates, and pushing notes to an EHR.
- Notes may require an internet connection to generate. Mobile recordings can be captured offline, but Freed does not generate the note until the device reconnects.
- Audio is not retained indefinitely. After successful note generation and quality checks, the visit audio is automatically deleted, so older visits may not support Resume.
Look elsewhere when
- You need a documented developer API.
- You need a downloadable Windows, Mac, or Linux desktop application.
- You need programming-code generation.
- You need image-understanding capabilities.
How to Use Freed
- 1
Freed offers a plethora of resources to facilitate user onboarding, including live demos and dedicated customer support for queries and assistance.
Who is Freed For?
Independent clinicians
Individual plans provide AI documentation, templates, clinical evidence, coding assistance, and post-visit documents.
Small and midsized clinics
Freed positions its AI Scribe and Front Desk products for small and midsized practices that need clinical and phone-workflow support.
Mental and behavioral health professionals
Freed specifically lists psychiatry and mental health among the specialties it supports.
Primary-care clinicians
Family medicine and internal medicine are named specialties with specialty-specific documentation support.
Students, residents, and trainees
Eligible students, residents, fellows, and trainees can receive free Core access for 12 months or discounted Premier access.
Frequently Asked Questions
What does Freed do?
Freed captures patient conversations, creates a transcript, and generates a structured SOAP note tailored to the clinician's specialty.
Does Freed offer a free plan?
Freed offers a 7-day free trial without requiring a credit card. Ongoing individual plans are paid, starting with Starter.
Can Freed work with an EHR?
Yes. Freed supports browser-based EHR workflows through its Chrome extension and EHR Push, with integrations for selected platforms.
Does Freed support mobile use?
Yes. Freed provides native iOS and Android apps, and notes, templates, and patient lists sync across devices.
Does Freed support multiple languages?
Freed can capture patient information in multiple languages and translate the resulting note to English.
How is patient data protected?
Freed states that data is encrypted at rest and in transit, recordings are automatically deleted after successful note generation, and its service is HIPAA-compliant.
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