Knowbase.ai
Ask your documents and recordings questions, then check answers against the source.
Key Takeaways
- What it is
- Ask your documents and recordings questions, then check answers against the source.
- Pricing
- Freemium · $19 per month, billed annually · $49 per month, billed annually · $99 per month, billed annually
- Best for
- Chat-All
- Source Citations
- Transcription and Speaker Identification
- Rating
- 4.1/5
What is Knowbase.ai?
Knowbase turns documents, audio, video, and YouTube links into a searchable library you can question in everyday language. Students, researchers, and professionals can ask about one file or search across their library with Chat-All, then check numbered citations that point back to the source. The same library can also power a chatbot shared with a team or embedded on a website.
Recordings become searchable transcripts with automatic speaker labels, and answers can link to the exact timestamp. That makes it possible to ask what a particular speaker said and check the moment in the original recording.
Knowbase is a strong fit for people who need to find information in documents and recordings, or let others ask questions about their material. Its storage, upload, query, and transcription allowances depend on the plan, so large or frequent projects need a close look at those caps.
Who is Using Knowbase.ai?
Researchers
Source citations help them check answers against papers, textbooks, and lecture notes.
Legal Professionals
Document chat helps locate clauses across contracts, regulations, and case files.
Journalists and Media Professionals
Timestamp citations help them find and verify statements in interview recordings.
Educators
An embedded chatbot can answer audience questions using course or teaching materials.
Uncommon Use Cases
Search voice notes as a personal reference library; let website visitors query a collection of published materials.
Key Features
Rating Breakdown
Pricing Plans
Free
Free
- Free forever
- 50 MB storage
- 25 queries
- 10 file uploads
Starter
$19 per month, billed annually
- 2 GB storage, 500 queries per month, and 100 file uploads
- One connector: Drive, Notion, or Dropbox
- One hour of transcription
- Three shared chatbots
Pro
$49 per month, billed annually
- 25 GB storage, 2,000 queries per month, and 500 file uploads
- Unlimited connectors and shared chatbots
- Thinking Mode, Web Search connector, and API access
- 10 hours of transcription
Team
$99 per month, billed annually
- 100 GB storage, 5,000 queries per month, and unlimited file uploads
- Three AI assistants
- Unlimited connectors and shared chatbots
- 30 hours of transcription and priority support
Which Knowbase.ai plan should you pick?
Start with Free to test document chat; choose Starter for more storage and sharing, or Pro or Team when you need higher limits, API access, or multiple assistants.
Free
Good for trying document chat with up to 50 MB of storage, 25 queries, and 10 file uploads.
Starter
Good for an individual library that needs more storage, monthly queries, file uploads, and one connector.
Pro
Good for larger libraries that need more queries, unlimited connectors, Thinking Mode, or API access.
Team
Good for a team that needs three AI assistants, higher storage and query allowances, and priority support.
Knowbase.ai Use Cases
Research Across Documents
A question across a collection can surface relevant passages from several files with citations.
Outcome: Answers linked to source pages or sections.
Find a Moment in a Recording
A question about a topic or speaker can point to the relevant transcript segment.
Outcome: A clickable timestamp citation to the recording.
Create a Website Help Chatbot
A chatbot grounded in product or support documents can answer visitor questions on a website.
Outcome: An embedded chat widget that responds from the connected knowledge base.
Search Connected Sources
Chat-All can search uploaded files alongside connected sources such as Google Drive, Notion, and Dropbox.
Outcome: Relevant material surfaced in one conversation.
Share a Curated Collection
A Nest can make a selected group of files available through a shareable link.
Outcome: Recipients can view or chat with shared material.
Workflow Ideas with Knowbase.ai
Turn Interview Recordings into Searchable Sources
- 1Upload an audio or video recording.
- 2Review the transcript and speaker labels.
- 3Ask about a statement and follow its timestamp citation.
Build a Cited Research Library
- 1Upload papers and supporting documents.
- 2Group related materials in a Nest.
- 3Ask Chat-All a question and check the cited passages.
Publish a Document-Based Help Chatbot
- 1Add support or product documents to a knowledge base.
- 2Set up a shared chatbot and customize its appearance.
- 3Embed the widget on your website.
How Knowbase.ai fits into your stack
Document and Media Library
Knowbase stores uploaded documents, images, audio, and video for chat-based search. Collections called Nests group related material.
Connected Sources
Google Drive, Notion, and Dropbox can bring external material into searches alongside uploaded files. Web Search is also listed as a connector.
Website Help and Customer Chat
A shared chatbot can be embedded on a website, and paid plans list a standalone Help Page portal.
Developer API
The documented API supports file uploads, library access, deletion, summaries, and document queries. API access is listed on Pro and Team.
Pros
- +Traceable answers: Citations point back to source pages or recording timestamps.
- +Recording search: Transcripts include speaker labels and can be searched through chat.
- +Public-facing chat: A knowledge base can be shared or embedded as a website chatbot.
- +Useful free tier: The free plan includes 50 MB of storage, 25 queries, and 10 file uploads.
Cons
- −Tight free allowance: 25 monthly queries and 50 MB of storage leave little room for a large library.
- −Plan-dependent capacity: Upload, storage, query, and transcription limits vary by plan.
- −Web-first experience: No native Knowbase mobile or desktop app was confirmed.
Limitations & when to consider alternatives
Known limitations
- Maximum file size. The pricing FAQ says uploaded files can be up to 1 GB.
- API upload size. The API documentation lists a 5 MB maximum file size for API uploads.
- Query allowance. Each message sent in chat counts as one query, and the number of queries depends on the plan.
- Transcription allowance. Plans have transcription-time limits; the pricing FAQ lists English YouTube videos with existing captions as an exception to the quota.
How to Use Knowbase.ai
- 1
Start a Library
Create a Knowbase account and add files or YouTube links that you want to search.
- 2
Organize Your Sources
Group related files into Nests so a project or topic is easier to manage.
- 3
Ask a Focused Question
Use Chat-All for a question across your library, or ask about a specific document or recording.
- 4
Check the Citations
Open the numbered references to verify the answer against the source page, section, or timestamp.
- 5
Connect Other Sources
Choose an available connector such as Google Drive, Notion, or Dropbox to search connected material.
- 6
Share When Ready
Share a file or Nest, or configure an embedded chatbot for visitors to ask about your material.
Who is Knowbase.ai For?
Students and Researchers
Paper, textbook, and lecture-note citations help them check answers against source material.
Professionals and Teams
A searchable library can make answers in contracts, reports, and internal documents easier to find.
Creators and Educators
Shared collections and embedded chatbots let an audience ask questions about their material.
Executives and Analysts
Chat across financial reports and strategy documents to find relevant details and compare sources.
Legal Professionals
Document chat can help locate clauses and compare information across case files or regulations.
Frequently Asked Questions
Does Knowbase have a free plan?
Yes. The Free plan includes 50 MB of storage, 25 queries, and 10 file uploads.
What counts as a query?
Each message you send in chat counts as one query.
Which services can Knowbase connect to?
The site lists Google Drive, Notion, Dropbox, and Web Search connectors. Available connectors depend on the plan.
Can Knowbase transcribe audio and video?
Yes. It transcribes uploaded recordings, identifies speakers, and supports chat with timestamp citations.
How large can an uploaded file be?
The pricing FAQ lists a maximum upload size of 1 GB. The API documentation separately lists a 5 MB maximum for API uploads.
Are documents used to train AI models?
Knowbase says documents are not used to train AI models and remain private unless you choose to share them.
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