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Salesforce is at the forefront of technological advancements in Artificial Intelligence, securing a #7 rank on the AI innovations leaderboard among the top 100 tech companies. Salesforce has released 188 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Automation and Productivity represent 71% of their AI-related product releases. Below is a breakdown of Salesforce's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated Feb 06, 2026
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AI Innovations by Type

Aug 01, 2025 - Feb 07, 2026
© Futurepedia.io

Trailing 6 Months

188 AI Innovations

DateInnovation NameTypeCategoryDescription
02/03/2026AgentforceFeature

Business

AI-powered platform integrated across Salesforce product portfolio.

02/02/2026Agentforce 360 ExtensionsFeature

Business

Allows AI actions in Claude using Salesforce-native Agentforce.

01/31/2026AI ExclusionsFeature

Security

Control AI data usage with exclusion settings in Slack.

01/27/2026Real-Time Response EngineFeature

Automation

Integrates data streams for unified, real-time wildfire response.

01/22/2026AgentforceProduct

Business

AI-driven context engine for seamless enterprise operations.

01/22/2026MuleSoft Agent VisualizerFeature

Automation

Visualize and filter your entire AI agent landscape.

01/22/2026MuleSoft Agent RegistryFeature

Automation

Central catalog for registering and discovering AI agents.

01/22/2026Agent ScannersFeature

Automation

Automatically detect and catalog AI agents across platforms.

01/16/2026Engagement AgentFeature

Automation

AI tool for prospect engagement and lead management.

01/16/2026AgentforceFeature

Automation

AI-driven customer support solution for handling inquiries efficiently.

01/15/2026UCP Integration For Agentforce CommerceFeature

Business

Integrates UCP for AI-driven shopping in Agentforce Commerce.

01/13/2026AI-Powered SlackbotFeature

Productivity

AI-enhanced Slackbot integrates with Salesforce for seamless work efficiency.

01/10/2026Agentforce Voice for Financial ServicesFeature

Audio

AI voice support for efficient financial service inquiries.

01/10/2026Agentic Enterprise SearchFeature

Productivity

AI-powered search for unified collaboration and action.

01/10/2026Agentforce BuilderFeature

Automation

AI-driven tool for building production-ready agents.

01/10/2026Agentic Setup and Data ManagementFeature

Data Science

AI-enhanced data orchestration with smart suggestions.

01/10/2026Two-Way EmailFeature

Text

AI transforms emails into dynamic, interactive conversations.

01/10/2026Proactive ServiceFeature

Automation

AI-driven service for proactive customer issue resolution.

01/10/2026Sales WorkspaceFeature

Business

AI-powered hub for sales performance and workflow optimization.

01/05/2026AI CRM Meets ChatGPTFeature

Text

Integrates ChatGPT with Salesforce's AI-powered CRM system.

12/28/2025Customer 360 AppsFeature

Business

Defines deterministic elements for reliable AI actions.

12/28/2025Data 360Feature

Business

Unifies customer data and metadata for AI agents.

12/28/2025Agentforce 360Product

Business

Platform integrating reasoning, determinism, and trusted data for AI.

12/23/2025Mobile AI ExplanationsFeature

Productivity

Provides contextual breakdowns of messages on mobile devices.

12/23/2025Share AI AnswersFeature

Productivity

Instantly share AI-generated answers in Slack channels or DMs.