| 04/09/2026 | Slack CRM | Product | Business | AI-powered customer management integrated directly within Slack. |
| 04/09/2026 | Enrichment And Validation Orchestrator | Feature | Automation | Lowers data onboarding barriers with AI-driven automation. |
| 04/09/2026 | CLAIRE AI Engine | Feature | Automation | Automates data management tasks using predictive and generative AI. |
| 04/02/2026 | Slackbot | Product | Productivity | AI agent for intuitive onboarding and task management. |
| 04/01/2026 | Slackbot Model Context Protocol | Feature | Productivity | Universal interface connecting agents and apps for seamless work. |
| 04/01/2026 | Slackbot Intelligent Note Taking | Feature | Productivity | Automates meeting notes with business context and task execution. |
| 04/01/2026 | Slackbot AI-Skills | Feature | Automation | Reusable AI-skills for consistent task execution across teams. |
| 03/31/2026 | Slackbot Memory | Feature | Productivity | Learns user preferences and workflows for improved assistance. |
| 03/31/2026 | Slackbot Voice Input | Feature | Audio | Allows voice input for CRM logging and task execution. |
| 03/31/2026 | Slackbot MCP Client | Feature | Automation | Routes work and prompts questions to enterprise agents and apps. |
| 03/31/2026 | Slackbot AI-Skills | Feature | Automation | Reusable AI-skills automate tasks with predefined inputs and outputs. |
| 03/26/2026 | Agentforce Voice | Feature | Audio | Voice interface tested in simulated conversations for enterprises. |
| 03/26/2026 | Missionforce | Service | Business | AI-powered public sector capabilities for service delivery and management. |
| 03/26/2026 | DOLA | Service | Automation | AI-powered agent for 24/7 citizen support and case management. |
| 03/26/2026 | Agentforce | Service | Automation | Suite of autonomous AI agents for personalized citizen support. |
| 03/26/2026 | Automated Swarming in Slack | Feature | Automation | AI creates channels and assembles experts for issue resolution. |
| 03/26/2026 | Slack AI-Powered Context | Feature | Text | AI summarizes chat histories and identifies urgent improvement areas. |
| 03/17/2026 | Quoting Agent | Feature | Automation | AI agent for automated quote generation and updates. |
| 03/17/2026 | Pipeline Management Agent | Feature | Automation | AI agent for proactive pipeline management and updates. |
| 03/17/2026 | Account Research & Meeting Prep Agent | Feature | Automation | AI agent for automated account research and meeting preparation. |
| 03/17/2026 | Prospecting Agent | Feature | Automation | AI agent for autonomous prospecting and lead generation. |
| 03/17/2026 | Slackbot Coordination Layer | Feature | Productivity | Slackbot acts as coordination layer for enterprise AI agents. |
| 03/17/2026 | NVIDIA Nemotron 3 Nano in Agentforce | Feature | Business | Model optimized for enterprise scale and efficiency in Agentforce. |
| 03/17/2026 | Agentforce | Product | Business | Platform for building and orchestrating enterprise AI agents. |
| 03/16/2026 | Partner Success Agent | Feature | Automation | AI agent for partner sales guidance and enablement. |