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Salesforce is at the forefront of technological advancements in Artificial Intelligence, securing a #5 rank on the AI innovations leaderboard among the top 100 tech companies. Salesforce has released 178 AI-driven solutions in the last 6 months alone. Among those innovations, Automation, Business and Data Science represent 74% of their AI-related product releases. Below is a breakdown of Salesforce's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated Feb 21, 2025
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Salesforce's AI Innovations

Aug 01, 2024 - Feb 22, 2025
178
69.52%
© Futurepedia.io

Salesforce's AI Innovations by Type

Aug 01, 2024 - Feb 22, 2025
© Futurepedia.io

0 AI Innovations

DateInnovation NameTypeCategoryDescription
02/20/2025Agentforce Conversational Data LeverageFeature

Text

Uses Slack data to improve AI response accuracy.

02/20/2025Retrieval-Augmented Generation (RAG)Feature

Text

Connects AI to real-time, domain-specific knowledge.

02/18/2025Retrieval Augmented Generation (RAG)Feature

Text

Crafts hyper-personalized responses using structured and unstructured data.

02/18/2025Agentforce For Field ServiceFeature

Automation

AI agent helps schedule appointments without human intervention.

02/18/2025Service AssistantFeature

Business

Creates personalized, multi-step action plans for service reps.

02/18/2025AI-Assisted Agent GenerationFeature

Text

Uses LLMs to suggest topics, instructions, and actions.

02/13/2025AgentforceProduct

Automation

AI system for augmenting teams with autonomous agents.

02/13/2025Salesforce Data CloudFeature

Data Science

Hyperscale data engine for AI-driven insights and actions.

02/13/2025AgentforceFeature

Automation

Agentic AI layer for developing customizable autonomous agents.

02/11/2025Hyperforce in K.S.A.Feature

Business

Next-generation platform architecture for local AI workloads.

02/11/2025AgentforceService

Business

Platform for deploying autonomous AI agents across business functions.

02/11/2025AI Energy ScoreProduct

Data Science

Benchmarking tool for evaluating AI model energy efficiency.

01/24/2025Anypoint Partner Manager AI-ReadinessFeature

Business

Provides real-time transaction data visibility for AI integration.

01/22/2025AI Innovation Center Of ExcellenceService

Miscellaneous

Center for developing AI solutions with Salesforce and IBM.

01/17/2025AgentforceService

Business

AI concierge providing fast, accurate customer support responses.

01/16/2025AI SummaristFeature

Productivity

AI tool for summarizing Slack conversations efficiently.

01/16/2025Moirai-MoEProduct

Data Science

First mixture-of-experts model for time series forecasting.

01/16/2025FuzzaiFeature

Security

Automates adversarial prompt generation for ethical AI testing.

01/16/2025AgentforceProduct

Coding

AI-powered tool transforming coding with intelligent development features.

01/15/2025AgentforceProduct

Automation

AI agents for autonomous customer service and support tasks.

01/15/2025AgentforceProduct

Automation

AI solution for streamlining government services and interactions.

01/14/2025Data Cloud AI IntegrationFeature

Automation

Integrates AI for context-aware insights and automation.

01/10/2025Marketing Skills For Loyalty Promotion CreationFeature

Automation

AI aids in creating and revising loyalty promotions.

01/10/2025Field Service Skills For Appointment SchedulingFeature

Automation

AI assists in scheduling appointments for services.

01/10/2025Commerce Skills For Guided ShoppingFeature

Automation

AI-powered personalized shopping guidance for retailers.