Salesforce

AI agent for optimizing IT support processes.

AI agent for enhancing customer service interactions.

AI model enhancing CRM with advanced reasoning capabilities.

New CRM reasoning model developed with NVIDIA.

AI teammate within Salesforce Lightning interface for enhanced productivity.

AI integration for Slack leveraging Salesforce data and workflows.

Integrates Salesforce data with Anthropic's Claude AI platform.

AI interface layer for enterprise software by Salesforce.

AI agent for complex customer experience workflows.

AI agent for inbound lead generation and management.

AI agent for optimizing supply chain processes.

AI agent for outbound sales, currently in pilot phase.

AI shopping assistant with integrated in-chat checkout capabilities.

AI agent for handling IT and HR requests efficiently.

AI agent for customer service via multiple communication channels.

AI-driven prioritization for Slack's Activity hub notifications.

AI-powered workflows for real-time workforce management coordination.

Orchestrate marketing campaigns directly from Slack interface.

Native content layer connecting data with AI-driven experiences.

Agentforce platform enables enterprise transformation with AI capabilities.

Provides instant summaries and insights from Salesforce reports.

Connects Slackbot to external information for enhanced AI capabilities.

AI-powered daily briefing for Slack users' productivity.

Scaling AI service agents to improve customer satisfaction.

Pioneering AI-driven ambient intelligence within Salesforce engineering.