04/23/2025 | Agentforce | Product | Business | AI-powered digital labor platform for customer support efficiency. |
04/16/2025 | Agentic Analytics | Product | Data Science | Unifies data and empowers AI agents for real-time insights. |
04/16/2025 | Outbound Zero Copy Integrations | Feature | Data Science | Enables seamless data sharing without duplication across platforms. |
04/15/2025 | Tableau Next | Product | Data Science | AI-powered analytics platform for data-driven decision-making. |
04/10/2025 | Heroku MCP Server | Service | Automation | Enables AI agents to manage Heroku applications efficiently. |
04/10/2025 | Pre-Work Brief Playback | Feature | Productivity | Mobile feature for retrieving pre-work briefs via Siri. |
04/10/2025 | Agentforce Job Wrap-Up | Feature | Automation | AI feature for drafting comprehensive post-work summaries. |
04/10/2025 | Agentforce Resolving Schedule Gaps | Feature | Automation | AI feature for optimizing field service schedule gaps. |
04/10/2025 | Agentforce Troubleshooting Onsite | Feature | Automation | AI feature for real-time troubleshooting assistance onsite. |
04/10/2025 | Agentforce For Field Service | Product | Automation | AI-driven platform for automating field service scheduling and tasks. |
04/09/2025 | Pre-Work Brief | Feature | Automation | Generative AI for surfacing work order and customer information. |
04/07/2025 | Agent Builder | Feature | Coding | Enables low-code agent creation with AI assistance. |
04/02/2025 | Draft With Einstein | Feature | Text | AI feature for accelerating email creation with strong foundations. |
04/02/2025 | Pgvector Integration | Feature | Data Science | Pgvector enables fast vector retrieval for AI applications. |
04/02/2025 | Managed Inference And Agents | Feature | Automation | Streamlines building and managing custom AI apps securely. |
04/02/2025 | Heroku AppLink | Feature | Automation | Streamlines adding custom actions to AI agents via Salesforce. |
04/01/2025 | Agentic AI | Service | Business | Enables seamless integration of human and digital talent. |
03/31/2025 | Agentforce For Developers | Feature | Coding | AI feature enhancing coding experience for Salesforce developers. |
03/31/2025 | CodeGenie | Product | Coding | AI tool enhancing developer productivity at Salesforce. |
03/29/2025 | xGen-Sales | Product | Business | Salesforce's first sales LLM for enhanced sales processes. |
03/19/2025 | Managing At Salesforce | Service | Business | Course for managers to lead in digital labor revolution. |
03/19/2025 | Quarterly Agentforce Learning Days | Service | Business | Quarterly program for learning AI tools and assistants. |
03/19/2025 | Agentblazer Ranch | Service | Business | Dedicated space for solving business challenges with AI. |
03/15/2025 | Agentforce | Service | Business | Agentforce deploys autonomous AI agents for business functions. |
03/12/2025 | AI-Powered Customer Servicing Applications | Service | Business | AI applications for enhanced customer service in airlines. |