| 01/05/2026 | AI CRM Meets ChatGPT | Feature | Text | Integrates ChatGPT with Salesforce's AI-powered CRM system. |
| 12/28/2025 | Customer 360 Apps | Feature | Business | Defines deterministic elements for reliable AI actions. |
| 12/28/2025 | Data 360 | Feature | Business | Unifies customer data and metadata for AI agents. |
| 12/28/2025 | Agentforce 360 | Product | Business | Platform integrating reasoning, determinism, and trusted data for AI. |
| 12/23/2025 | Mobile AI Explanations | Feature | Productivity | Provides contextual breakdowns of messages on mobile devices. |
| 12/23/2025 | Share AI Answers | Feature | Productivity | Instantly share AI-generated answers in Slack channels or DMs. |
| 12/23/2025 | Agentforce 3 | Feature | Automation | Enhanced command center for AI agent testing and observability. |
| 12/23/2025 | Agentforce | Product | Automation | AI agents platform for business data interaction and automation. |
| 12/18/2025 | Agentforce Life Sciences AI Integration | Feature | Business | AI-driven customer insights and compliance for life sciences engagement. |
| 12/18/2025 | Agentforce Sales App In ChatGPT | Feature | Business | Integrates Salesforce CRM with ChatGPT for enhanced sales productivity. |
| 12/16/2025 | Salesforce Lightning Design System 2 | Feature | Text | Flexible design system for AI-driven real-time interface generation. |
| 12/11/2025 | Agentforce Marketing | Feature | Automation | AI-driven marketing orchestration for Salesforce partners. |
| 12/11/2025 | Agentforce 360 | Product | Business | AI-native foundation for building agentic applications on Salesforce. |
| 12/10/2025 | Autonomous Code Coverage Agent | Product | Automation | Handles code coverage tasks autonomously, enhancing quality assurance. |
| 12/10/2025 | Agentforce Engineering Agent | Product | Automation | Automates non-coding tasks within Slack for developers. |
| 12/10/2025 | PRizm | Product | Coding | AI-powered tool for code review with intelligent recommendations. |
| 12/10/2025 | Engineering 360 | Product | Coding | Centralizes engineering data to track AI-driven productivity improvements. |
| 12/10/2025 | Agentforce 360 | Product | Business | AI platform providing trusted enterprise context for decision-making. |
| 12/03/2025 | Donor Support Agent | Feature | Business | AI agent for donor inquiries, enhancing self-service and engagement. |
| 12/03/2025 | Volunteer Capacity & Coverage Agent | Feature | Business | AI agent for optimizing volunteer shift assignments and coverage. |
| 12/03/2025 | Participant Management Agent | Feature | Business | AI agent for client management, aiding program and case managers. |
| 12/03/2025 | Prospect Research Agent | Feature | Business | AI agent for donor research within Slack, enhancing fundraising efforts. |
| 12/03/2025 | Expanded Partnership with Anthropic | Feature | Text | Deploy domain-specific AI with Claude models. |
| 12/03/2025 | Expanded Partnership with OpenAI | Feature | Text | Access Agentforce 360 in ChatGPT for AI queries. |
| 12/03/2025 | Native AI in Slack | Feature | Productivity | Integrates AI to enhance productivity and business growth. |