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ServiceNow is at the forefront of technological advancements in Artificial Intelligence, securing a #56 rank on the AI innovations leaderboard among the top 100 tech companies. ServiceNow has released 6 AI-driven solutions in the last 6 months alone. Among those innovations, Business, Automation and null represent 100% of their AI-related product releases. Below is a breakdown of ServiceNow's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated May 05, 2026
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Trailing 6 Months

6 AI Innovations

DateInnovation NameTypeCategoryDescription
01/17/2026AI-Driven Digital Services for Public SectorService

Business

AI solutions enhancing digital services in public sector.

01/17/2026Building and Managing AI Agents Use CaseFeature

Business

AI agent management solutions for enterprise applications.

01/17/2026AI for Autonomous ITSM Use CaseFeature

Business

AI solutions for autonomous IT service management operations.

01/17/2026AI for ITSM Practitioners Use CaseFeature

Business

AI solutions tailored for ITSM practitioners' specific needs.

01/17/2026AI Applications in IT Service ManagementService

Business

AI-driven solutions for IT service management enhancement.

11/06/2025ServiceNow Build Agent Integration with FigmaFeature

Automation

Automates app creation from Figma designs using AI workflows.