| 02/06/2026 | Voice Conversations With ConversationRelay | Feature | Audio | Enables AI agents to talk naturally with customers. |
| 02/06/2026 | Chatbots And Assistants In Twilio Studio | Feature | Automation | Visual chatbots and assistants using Twilio Studio blocks. |
| 01/13/2026 | Voice AI | Feature | Audio | Increases productivity and reduces waiting times with AI-driven voice. |
| 11/19/2025 | Twilio Observability Tooling | Feature | Audio | Monitors latency in voice agent pipelines for AI applications. |
| 11/10/2025 | Twilio Conversational AI | Feature | Text | Personalized conversations at scale using AI and communications. |
| 11/10/2025 | ConversationRelay | Feature | Audio | AI Voice Agents with minimal code for natural interactions. |
| 11/04/2025 | Twilio Answering Machine Detection | Feature | Audio | Detects voicemail and human responses in calls using AI. |
| 11/04/2025 | Twilio Real-Time Transcriptions | Feature | Audio | Real-time speech transcription for iOS call screening detection. |
| 10/31/2025 | Real-Time Fraud Prevention | Feature | Security | Real-time fraud prevention using contextual data and device intelligence. |
| 10/31/2025 | AI Identity Management | Feature | Security | Robust AI identity management and fraud prevention solution. |
| 10/05/2025 | AI Predictions And Recommendations | Feature | Business | Enhances RoAS using AI-driven predictions and recommendations. |
| 09/23/2025 | Twilio Conversational AI | Service | Business | Enhances interactions with intelligent AI-driven responses across channels. |