Twilio

Twilio is at the forefront of technological advancements in Artificial Intelligence, securing a #43 rank on the AI innovations leaderboard among the top 100 tech companies. Twilio has released 17 AI-driven solutions in the last 6 months alone. Among those innovations, Audio, Business and Security represent 82% of their AI-related product releases. Below is a breakdown of Twilio's most recent AI Innovations by category and full list of their AI-related developments updated daily.

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Updated Dec 13, 2025

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AI Innovations

Jun 01, 2025 - Dec 14, 2025

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-22.73%

AI Innovations by Type

Jun 01, 2025 - Dec 14, 2025

Trailing 6 Months

17 AI Innovations

Date	Innovation Name	Type	Category	Description
11/19/2025	Twilio Observability Tooling	Feature	Audio	Monitors latency in voice agent pipelines for AI applications.
11/10/2025	Twilio Conversational AI	Feature	Text	Personalized conversations at scale using AI and communications.
11/10/2025	ConversationRelay	Feature	Audio	AI Voice Agents with minimal code for natural interactions.
11/04/2025	Twilio Answering Machine Detection	Feature	Audio	Detects voicemail and human responses in calls using AI.
11/04/2025	Twilio Real-Time Transcriptions	Feature	Audio	Real-time speech transcription for iOS call screening detection.
10/31/2025	Real-Time Fraud Prevention	Feature	Security	Real-time fraud prevention using contextual data and device intelligence.
10/31/2025	AI Identity Management	Feature	Security	Robust AI identity management and fraud prevention solution.
10/05/2025	AI Predictions And Recommendations	Feature	Business	Enhances RoAS using AI-driven predictions and recommendations.
09/23/2025	Twilio Conversational AI	Service	Business	Enhances interactions with intelligent AI-driven responses across channels.
07/14/2025	ConversationRelay	Service	Audio	Build real-time voice experiences using LLMs on any channel.
07/03/2025	Twilio ConversationRelay	Feature	Audio	Connects Twilio Voice with AI models via WebSocket.
06/27/2025	Conversational Intelligence	Feature	Business	Analyzes interactions to understand intent and sentiment in real-time.
06/27/2025	ConversationRelay	Feature	Business	Routes conversations to agents, preserving context for seamless support.
06/27/2025	Agent Copilot	Feature	Business	Supports agents with context, recommended responses, and actions.
06/23/2025	AI Solutions	Service	Automation	Deploy virtual agents and automate tasks for customer interactions.
06/23/2025	Conversational AI	Feature	Automation	Deploy virtual agents to automate tasks and personalize interactions.
06/18/2025	Compliance Toolkit	Feature	Security	AI-driven support for US messaging regulations and compliance.