Zendesk

Enhances web crawler with AI-driven automatic link detection.

Tool for creating custom AI agents with deep reasoning.

Monitor AI agent performance using webhooks.

Provide unique access for API integrations and CRM.

Configure generative AI options for AI agents.

Automatically creates procedure drafts using AI for Copilot customers.

Updates external data using defined API in AI agents.

Enhances AI agents with dynamic conversation and CRM capabilities.

Automates support using AI before headcount constraints arise.

Tool for creating and managing custom AI agents.

Custom AI agents for specialized business processes and integration.

Connects AI agents to external systems for expanded capabilities.

Build integrated workflows for AI agents with governance.

Operational memory layer for agentic analytics experience.

Identifies content gaps and inconsistencies from customer conversations.

Connects to sources to automate ticket procedures and actions.

Autonomous AI agents for internal employee support services.

AI agents operating across messaging, email, voice, and AI platforms.

AI workflows for return requests and product detail analysis.

AI-driven reasoning for conversation flagging in Zendesk QA.

Utilizes AI to prioritize and categorize support tickets efficiently.

Provides AI-driven insights for ticket management and resolution.

AI assistant for analytics in customer and employee service.

Adds new ticket fields for resolution details in Zendesk.

Distinguishes between Contained and Verified resolutions for AI agents.