Zendesk

Monitors AI summary answers in Zendesk Knowledge Analytics Dashboard.

Enables cloning of AI agents for streamlined testing.

Automatically provisioned AI agent organization for sandbox environments.

AI-driven suggestions to enhance objective quality and accuracy.

AI-powered add-on for enhanced customer support capabilities.

Enhances intent accuracy with AI-driven quality recommendations.

Enhances voicemail logs with AI for better ticket processing.

Advanced AI features including predictive intelligence and storytelling.

AI-generated drafts for optimizing customer support workflows.

AI-generated drafts for common customer support procedures.

Provides AI suggestions during calls using real-time transcription.

AI provides real-time suggestions during phone calls for agents.

AI insights for automated scoring and flagging in QA.

Dynamic AI conditions for personalized contextual workspaces.

AI agents create responses using external content sources.

Automated assistance with AI-enabled insights and suggestions.

Advanced AI agents for comprehensive support and analytics.

AI-generated responses based on external content sources.

AI-driven agents for enhanced support and automation tasks.

Provides context-adapted recommendations during voice conversations.

Allows dynamic, personalized workspaces using AI-driven conditions.

Simplifies reporting for AI agents with performance metrics.

Enhanced feature captures more context for ticket summaries.

Automatically integrates AI Agents with Zendesk Messaging for new customers.

Recurring AI service for automation and expert support.