Day 15 – Bonus: Build an AI Chatbot Lesson

Lesson Overview

Adding an AI chatbot to your website opens up new possibilities for handling customer service and sales inquiries. In this lesson, you’ll follow a straightforward path to create, test, and embed a chatbot using Chatbase—a platform that makes it easy to transform your site’s user experience with AI. Whether your visitors need quick answers about your products or support for common requests, a chatbot ensures they get help anytime, without manual intervention.

You’ll start by supplying your chatbot with source material—documents like PDFs or Word files that contain the knowledge you want it to have. The lesson then explores customizing both how your chatbot acts and how it presents itself, allowing you to shape its behavior for your specific goals. With a simple embed code, your site visitors can soon interact with your chatbot as if chatting with a live assistant.

This lesson helps website owners, solo entrepreneurs, and small teams automate tasks and focus energy where it matters most. Real-world applications include answering sales questions, providing technical support, or guiding users through products—directly on your site.

Who This Is For

This lesson is ideal if you want your website to work harder for you, saving time on routine inquiries.

• Small business owners looking to automate customer support
• Content creators seeking a “virtual assistant” for FAQs
• Entrepreneurs who want to capture more leads directly from their websites
• Course creators aiming to offer instant help to learners
• Teams interested in basic AI-powered sales or support automation
• Anyone with an established website ready to add interactive features

Where This Fits in a Workflow

Building and embedding an AI chatbot is most useful once your website is live and attracting visitors who seek information or assistance. After you’ve created helpful documents or guides, transforming them into an AI knowledge base means your effort continually delivers value to every site visitor. For example, after launching a course website, you could use this lesson to add a learning assistant that answers student questions. Or, for a product site, this can provide support and gather sales inquiries even outside business hours.

This lesson sits at the step where you are ready to move from static content to interactive problem-solving. By the end, you’ll be equipped to launch a working chatbot and see its impact firsthand.

Technical & Workflow Benefits

Traditional customer service means responding manually to every inquiry, which can be slow and inconsistent. By adding an AI chatbot from Chatbase, your visitors get rapid, uniform answers based strictly on your supplied documents and preferences. Setting up through Chatbase’s interface requires no deep technical skills—upload your files, set your instructions, and copy the embed code into your site builder.

For example, a solo business owner who previously had to answer every support email can now redirect most questions to their AI assistant. This shift reduces routine workload, offers 24/7 response, and frees you to focus on growth activities. Chatbot setup is also flexible: you can update documents or change chatbot behavior anytime without rebuilding your site.

Practice Exercise

Choose three documents relevant to your users’ most common questions (for example: product FAQs, getting started guides, or support resources).

1. Upload these files into a new Chatbase chatbot.
2. Set a personality or behavior rule in the instructions tab—such as responding in a friendly, helpful tone.
3. Use the playground to ask questions your visitors might have.
4. Does the chatbot answer as expected? Where can you adjust its instructions or add more documents to improve accuracy?

Reflect: How does the chatbot’s performance compare to traditional FAQ or support workflows you’ve used before?

Course Context Recap

This bonus lesson extends your learning from the main 14-Day AI Boot Camp by showing the practical impact of deploying AI on a real website. After learning core AI skills and exploring foundational tools, the chatbot example moves you to applied automation. Next, you can continue customizing or explore advanced chatbot options in the full course. Keep building to make your website an always-available partner in sales and support.